Privacy Policy

Last updated: January 2024

Privacy Policy

1. Introduction

At Inna Jiffy Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our cleaning services or visit our website.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

Personal Information:

Name and contact details (phone, email, address)
Property details and access information
Service preferences and special requirements
Payment information (processed securely)

Service Information:

Cleaning schedules and frequency
Service history and preferences
Feedback and reviews

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our cleaning services
To communicate with you about your service
To process payments and send invoices
To improve our services and customer experience
To send service updates and promotional offers (with consent)
To comply with legal obligations

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

Secure data storage and encryption
Regular security assessments
Staff training on data protection
Secure payment processing

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under data protection laws, you have the following rights:

Right to access your personal information
Right to correct inaccurate information
Right to request deletion of your information
Right to object to processing
Right to data portability
Right to withdraw consent

7. Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Trusted service providers who assist in our operations
Payment processors for secure transactions
Legal compliance when required by law

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and improve user experience. You can control cookie settings through your browser preferences.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: hello@innajiffy.co.uk

Phone: 07301341815

Address: Greater London, UK

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

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